Refund Policy
Effective Date: 5-22-2026
Thank you for shopping with Purposed for Greatness Co. Because all of our products are made-to-order through a print-on-demand service, all sales are considered final except in cases where items arrive damaged, misprinted, or defective.
1. All Sales Are Final
Since our products are custom made specifically for each order through our production partner Printify, we do not accept returns or exchanges for reasons such as:
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Wrong size ordered
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Change of mind
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Buyer’s remorse
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Incorrect shipping address provided by customer
2. Damaged, Misprinted, or Defective Items
If you receive an item that is damaged, misprinted, or defective, please contact us within 7 days of delivery. Include:
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Order number
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Photos of the product showing the issue
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A brief description of the problem
Once reviewed, we will offer a replacement or refund if the issue qualifies under Printify’s policy.
3. Lost Packages
If your order is marked as delivered but you did not receive it, or if it appears lost in transit, please contact us so we can assist you in filing a claim with the shipping carrier. Resolution depends on carrier investigation results.
4. Wrong Address
We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout. If an order is returned due to an address issue, the customer may be responsible for reshipping costs.
5. Print-on-Demand Fulfillment
All items are fulfilled through Printify, which means products are printed only after an order is placed. Because of this process, we are unable to restock or resell returned items.
6. Refund Processing
If a refund is approved, it will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.
7. Contact Information
If you have any questions or need assistance with your order, please contact:
Purposed for Greatness Co.
Email: purposedforgreatnessllc@gmail.com